Privacy policy

 Privacy Policy

Date: 5th June 2024

Next Review Date: 5th June 2025

Author: S.Ennis

Who Are We? In this document, “we,” “our,” or “us” refer to Sandie Ennis T/A Portfolio Soaps. We sell cold-process soap and soap recipes.

Introduction: This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it, and your choices regarding your information. This Policy applies to all our business activities, not just our website.

How Do We Collect Information? We collect information about you in the following ways:

  • When you contact us about our services.
  • When you leave a comment on our blog.
  • When you fill out our feedback or help forms.
  • When you book an appointment online, by phone, email, or message.
  • During your appointments, we may collect relevant medical information.

Types of Information We Collect & How We Use It

  • Personal Details: (e.g., name, contact information) for service delivery and communication.
  • Comments and Feedback: For improving our services.
  • Medical Information: For providing personalised service during appointments.

Sharing Information with Third Parties

  • We do not sell or rent your personal information to third parties.
  • We only share your information with third-party service providers when necessary to provide our services. For example, we may share your contact details with your GP in an emergency.
  • These third-party providers are verified to be GDPR compliant or are working towards compliance.

Website Privacy: Cookies: Like many websites, we use cookies to improve your experience on our site.

Types of Cookies We Use:

  • Google Analytics Cookies: To estimate the number of visitors and popular content on our site.
  • __utma (Expiry: 2 years)
  • __utmb (Expiry: 30 minutes)
  • __utmc (Expiry: End of session)
  • __utmz (Expiry: 6 months)
  • Adaptive Images Cookies: To display appropriately sized images based on your screen size.


Use of Site by Children: Our products and services are not intended for children under 16 without parental consent. If you are under 16, you may use our website only with consent from a parent or guardian.

Security Measures: We implement various measures to protect your personal information, including:

  • Data minimisation.
  • Password best practices.
  • Security protocols for devices and online accounts.
  • Staff training on data protection.

Data Breach Policy: In the event of a data breach, we have a transparent process for handling it. If appropriate, we will promptly notify you of any unauthorised access to your personal information.

Legal Compliance: Our privacy policy complies with the laws of the jurisdictions where we operate. If you believe our Policy needs to meet the legal requirements of your jurisdiction, please let us know.

Policy Updates: We may amend this Policy at any time and will post changes on our website. Please review the Policy periodically for updates. If there are significant changes, we will notify you as required by law.

Your Agreement: By using our services, you agree to the terms of this Policy. If you have any questions, please get in touch here hello@portfoliosoaps.co.uk